DAF Finance
The app
Sign-in codes, a screen that does not load, a transaction you cannot edit. Tell us your iOS version and what you tapped.
Contact
Write to a person.
Questions about the app, a provider, your data, or anything we published. Every message is read by someone on the team, and you will hear back within two business days.
Office
DAF Finance LLC
1520 Stout St
Denver, CO 80202
Hours
Monday – Friday, 9:00 – 17:00 Mountain Time
Messages sent outside these hours are answered the next business day.
Before you write
Three things we can help with, and one we cannot.
Most questions fall into one of these. If yours is about a loan you already have, the fastest route is the provider — the loan is with them, not with us.
A provider
An offer that did not match what the card showed, a provider that did not respond. Name the provider and the date. We track these.
Your data
What we hold, a copy of it, or a deletion you could not finish in the app. We answer data requests within 30 days.
A loan you already have
Payments, balances, extensions, collections: the provider holds the contract and the money, and only they can change it. Their contact details are in the agreement you signed.
Response time
Two business days for general questions. Thirty days for requests about your personal data, as the law allows; usually much sooner.
What this form is not
It is not a loan application and does not reach any provider. Nothing you type here affects an offer in the app.
Press and partnerships
Use the same address and mention it in the first line. We do not accept unsolicited lender listings by email; providers are reviewed against the criteria described on our About page.