Marketing Practices

Plain-English summary. We text you a code to confirm your phone number, and we may text you about your account. That is all. We do not send marketing texts or make marketing calls unless you have separately agreed to them, and we never sell or share your number for anyone else’s marketing. Reply STOP to any text to end it; reply HELP for help. Message and data rates may apply.

1 Scope

This document describes the practices of DAF Finance LLC (“DAF Finance,” “we,” “us”), 1520 Stout St, Denver, CO 80202, when contacting users of the mobile application Paycheck Advance: DAF Finance (the “App”) and visitors to daffinance.com (the “Site”) by text message (SMS), email and telephone. It supplements our Privacy Policy (App) and Website Privacy Policy, which describe how your contact details are collected and protected.

DAF Finance is not a lender. Communications you receive from a loan provider after you apply with them through the App are governed by that provider’s own practices and consents, not by this document.

2 Messages we send

2.1 Service and account messages

When you set up the App you give us a mobile phone number. We send a one-time confirmation code to that number by text message to verify it is yours. We may also send text messages that are necessary to operate your account, for example a notice that your phone number or name was changed, a security alert, or a reply to a request you made. These messages are transactional: they are part of the service you asked for and are sent only to the number on your account.

If you have given us an email address, we may use it for the same purposes and to respond to messages you send us.

2.2 Marketing messages

We do not currently send marketing text messages or make marketing calls. If we introduce marketing communications in the future, we will do so only with your separate, express consent given through a clear opt-in, and never as a condition of using the App. You will be able to withdraw that consent at any time as described in section 5, and withdrawing it will not affect your use of the App.

2.3 What we never do

• We do not sell, rent or share your phone number or email address with third parties for their marketing.
• We do not make or authorize telemarketing calls, prerecorded calls or calls using an automatic dialer to you for marketing purposes.
• We do not contact you about a loan offer by phone or text. Offers appear only in the App when you look for them.
• We do not send messages that pretend to be from a lender, a government agency or anyone other than DAF Finance.

3 Consent

By entering your mobile phone number in the App and continuing, you agree to receive the service and account text messages described in section 2.1 at that number. This consent is required to use the App because the confirmation code is how we verify your number.

Consent to any marketing messages, if ever offered, will be requested separately and will state what you are agreeing to, how often you may hear from us, and how to stop.

4 Frequency, cost and carriers

Service and account messages are sent only when you take an action that requires one, such as signing in, or when something about your account changes. You receive one verification text per sign-in and no recurring messages.

We do not charge for messages. Your mobile carrier’s standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Text messaging may not be available on all carriers or devices.

5 Stopping messages

• Text messages. Reply STOP to any text message from us to stop receiving texts at that number. We will send one final message confirming that you have been unsubscribed. Because confirmation codes are delivered by text, stopping all texts means you will not be able to sign in to the App until you opt back in by replying START or by entering your number in the App again.
• Help. Reply HELP to any text message for assistance, or write to contact-us@daffinance.com.
• Email. Every non-transactional email we send includes an unsubscribe link. Transactional emails, such as a reply to your own message, do not, because they are responses to something you asked for.
• Everything. To stop all communications, delete your account from Profile in the App or write to contact-us@daffinance.com. We will honor requests promptly and in any case within ten business days.

6 Changing your number

If you change your mobile number, update it in Profile so that messages reach you and not the new holder of your old number. If you receive messages from us that were intended for someone else, reply STOP and let us know at contact-us@daffinance.com so we can correct our records.

7 Do-not-call and do-not-text

We maintain an internal list of numbers and addresses that have asked not to be contacted and honor it across all our communications. If you are on the National Do Not Call Registry, that registration is respected; in any case we do not make marketing calls.

8 Changes

We may update this document. The “Last updated” date shows when it last changed. If we begin sending any new category of message, we will update this document first and, where consent is required, ask for it before sending.

9 Contact

DAF Finance LLC · 1520 Stout St, Denver, CO 80202 · contact-us@daffinance.com